Keep Austin Agile 2019

Innovation Through Customer Co-creation

Learn how to co-create with your customers using modern collaboration techniques

To be successful at innovating for your customer, teams need a solid understanding of how to engage and collaborate with their customers and users. It is only then that teams can deliver high impact projects/products that are important to their user base. Embark on a journey and with the latest set of techniques that help teams discover insights sooner and delight their customers faster. Take part in our latest workshop and learn everything you need to know at succeeding in collaborating with your customers. After all, innovation is best served when co-discovered with customers.

Our interactive and fast-paced workshop is based on design thinking, lean startup, and lean UX principles. It is designed to help you uncover better ways of working with your customers and boosting collaboration and creativity on your team. After many iterations and essential feedback, we’ve developed a fun and thought-provoking workshop where you will learn by doing and engaging with real people, working on challenges that will enrich your learning experience.


Project Managers United Toastmasters

The Art of Asking a Better Question with Shahin Sheidaei

Conversations are two-way streets. The easiest way to have a two-way communication is to ask questions. Questions can be dumb, unrelated, out of ordinary, crazy, or even beautiful. Can they be efficacious too? They can! An excellent communicator knows how and when to use Questions to make any conversation a mighty one. We call those questions "Powerful Questions". Powerful Questions generate curiosity in the listener and stimulate thoughtful conversation. They are usually thought-provoking and challenges the underlying assumptions. Powerful Questions, if asked in the right tone and body language, generates creativity and new possibilities.

Is it hard to ask powerful questions? It might be. It is not that easy, and indeed not natural for everyone. The good news is that it is something that can be learned, and relatively very easily.

Shahin invites you to a workshop of Powerful Questions". In this workshop, he is going to help you build your muscle to ask more Powerful Questions. He will give you an easy tool to make your questions more powerful, and conversations more enriched. Asking powerful questions will help you build bridges with people, you would become more empathetic with them, and do not be surprised you are going to listen more. Some of the characteristics of a great coach, one might say! Don't you agree?

• A tool to connect better, and build trustful relationships with the person you are talking to
• How to avoid aksing non-effective questions
• What defines a powerful question
• The three dimension of a powerful question (Construction, Scope, and Assumptions)
• How to become self-aware of yourself not asking a powerful question
• A practical technique to practice powerful questions (pause and rewind)


Shahin is the founder and principal coach at Elevate Change Inc. Shahin leads the Personal Elevation Program (PEP) (http://to.sheidaei.com/PEP). PEP focuses on individuals and the elevation of them to their full potentials. Shahin enjoys dealing with fresh challenges, learning new techniques, solving real problems, learning from outcomes, and constantly improving. He is eager to help organizations become a high performing one and achieve their utmost potential. Offering over 13 years of experience Shahin has strong expertise in applying agile and lean values and principles to organizational transformations and personal elevations. He has research and development experience, mid-size level engagement, as well as engagement with top names such as TD Bank, Scotiabank, TELUS, CBC, and SAP. He heavily believes in the value of communities. He is leading the Agile Lunch (www.agilelunch.org) community in his hometown of Toronto and helps with others building them and connecting them. He is also hosting a series of webinars for the Canadians called LeanAgileCan (www.leanagilecan.com)!

The Art of Asking a Better Question with Shahin Sheidaei